If you are not receiving emails such as the account verification email or reset password email, this may be due to:
Emails blocked or quarantined by spam filters or other security measures
Email inbox is full
Correspondingly, the measures you can take to resolve this issue would be to:
Work with your internal IT staff to confirm that your security software and policies in your company allow emails from @mindfi.co and IP addresses
205.201.128.0/20
198.2.128.0/18
148.105.0.0/16
Check to see if the mailbox is full