We understand how important it is for providers to stay responsive during the coordination phase of health talks. If you haven’t received a reply to your messages or emails from the provider for more than 3 days (excluding weekends and public holidays), please reach out to us at [email protected]
, and we will follow up with the provider on your behalf.
If the provider remains unresponsive, we may suggest that you change the topic and provider, reschedule the session if it is due to start in less than a week, or arrange for another provider to conduct the same topic—subject to availability.