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Viewing Session Details

See the date and time, status, and the fee of a session

Updated over 7 months ago

All sessions can be viewed on the Provider Portal.

  1. Go to the Bookings tab

  2. By default, the Upcoming & Ongoing sessions will be shown. Feel free to explore the other sub tabs

  3. Each session takes up a row, where you'll be able to see:

    1. Name of the member

    2. Date and time of the session. This is in your browser's local timezone

    3. Session duration

    4. Earned fee

    5. Status, which can be Upcoming, Ongoing, Completed, Pending or Canceled

  4. Click on the dropdown button for a session to see more details, including

    1. Topics chosen

    2. Additional comments

    3. Cancellation reason, if applicable

  5. You can filter the sessions by their start date and client

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