Provider Resources
Getting started as a Provider, sessions with members, brand building, delivering health talks
108 articles
- Step 1: Creating a Provider accountSign up for a Provider account on the Web App
- Step 1.5: Provide Your Profile DetailsSubmit your information for us to set up your profile
- Step 2: Accessing the Provider PortalSign in, and view the Dashboard on the portal
- Step 3: Connecting Your CalendarAllow the system to read your availability, and add bookings to your calendar
- Step 4: Setting Your TimezoneSet your current timezone for booking times to be reflected accurately
- Step 5: Setting Your ScheduleSet the days of the week and time slots in a day to receive bookings
- Viewing Your ProfileView your profile as it appears to members on the platform
- Viewing the Provider PoliciesFamiliarize yourself with the policies for a smooth experience as a Provider
- Manage Email Notification PreferencesManaging session reminder emails, and calendar reconnection emails
- Understanding Timezones in the Provider Portal
- Understanding Daylight Saving Time (DST) for Providers
- Making Your Profile Stand OutEnhancing your profile pic, bio, and opening up availability
- Getting Featured on InstagramCollaborate on content and boost your visibility
- Posting Articles on the MindFi BlogShare your professional insights on various topics
- Engaging with Members in CirclesShare your thoughts and comments on topical forums
- Viewing Member DetailsSee session history, notes, personal info, and no of sponsored hours remaining
- Viewing Session DetailsSee the date and time, status, and the fee of a session
- Rescheduling a Session as a Provider
- Cancelling a Session as a Provider
- Refunding Session Credits to Members
- Starting Sessions with MembersStart sessions from the Provider Portal or via telephone
- Marking a Session as a Member No Show
- Messaging MembersChat with members for coordination, support and check ins
- Booking Sessions with MembersCreate bookings from the Provider Portal
- Session Guidelines for Providers and Members in ChinaNavigating platform restrictions in China
- Recording & Viewing Session Notes
- Viewing Your Health Talk Listings
- Chat with Clients to Coordinate on Health Talk BookingsChat with client before and after bookings
- Managing Bookings for Health Talks
- Best Practices for Health TalksResponse timelines, contingency planning
- Tips for Delivering Health Talks
- Guidelines for Promoting Yourself as a Provider During Health TalksHow to promote therapy & coaching sessions with yourself to participants of health talks