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I did not receive the payout summary

Updated today

This article is intended for:

πŸ§‘β€βš•οΈ Providers


The payout summary email is sent only if you have delivered therapy or coaching sessions in the previous month. No summary will be sent if no sessions are delivered.

If you have delivered sessions in the previous month, but did not receive the summary by the expected date, reach out to us at [email protected]

🚨 Important note:

Please DO NOT mark emails from us as spam. This helps ensure you can receive important emails, including booking notifications, password reset emails, payout summaries, and other essential communications.

If you have previously marked one of our emails as spam, please unmark it to continue receiving emails from us.

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