Each employee on the platform is assigned a role that determines their level of access.
Member
Can only access the member app
Admin
Can access both the member app and the Hub
Can carry out admin functions, such as configuring organization-level settings, buy credits, view analytics, and more
Changing an employee’s role
To view the employee list, on the left panel of the Hub, click Organization > Employees.
Find the employee by searching their name or email address.
Click on the Actions button.
Select Change role.
Choose either Member or Admin, then click Change role.
The employee’s role will be updated immediately.
📝 Notes:
Admins cannot change their own role to Member. If an admin needs their role updated, another admin in the organization will need to make the change.
The role of a deactivated employee cannot be updated.