Admin Resources
Set up organization, manage members, usage configuration, and analytics
70 articles
- IT Configuration ChecklistConfiguring firewall, email & video to ensure members are able to use the platform smoothly
- 🌟 MindFi Hub 2.0 is here!New features to help you better support your employees' wellbeing
- Hub OverviewDiscover how the Hub supports HR with organizational wellbeing insights and tools
- Hub HomepageWellbeing calendar, simplified analytics, health talk recommendations
- Accessing the HubCreate an account and logging in to the Hub
- Creating an OrganizationSet up an organization on the Hub
- Set Up Therapy Access: Choose Who PaysCovered by organization or employees self-pay
- Set Up Therapy Access: Set Yearly HoursDecide how many sponsored hours each employee can use in a year
- Set Up Therapy Access: Set Budget Per SessionDecide the maximum budget allowed for a 60-min virtual session
- Set Up Therapy Access: Add Payment MethodPay for sessions with a credit card or with credits
- Bring Your Team OnboardComplete the get started checklist
- Viewing the Employee ListUnderstanding the employees table and its functionalities
- Adding EmployeesAdd members and admins to the platform
- Inviting EmployeesSending the invitation email to employees
- Changing the Status of an EmployeeDeactivate and reactivate employees
- Changing the Role of an EmployeeSwitch between Member or Admin
- Viewing an Employee's ProfileSee and edit profile details, and view the action log
- Managing Custom FieldsAdd, edit, and delete custom fields
- Tagging Custom Field Options to Employees
- Managing Your Subscription PlanView, upgrade, and downgrade your plan
- Managing Payment and Billing InformationAdd and edit payment method and billing info
- How Billing Works for the Business PlanProrated monthly and yearly billing
- How Billing Works for the Enterprise planAnnual billing only
- View and Download InvoicesSee a list of invoices according to status
- GST on Invoices for Singapore-Based Organizations