After completing a session with a member, you can initiate follow up sessions on the Provider Portal.
Go to the Bookings tab
Click on Create booking at the top right corner
Select the member you want to book with
Select the session date and time. This is in your browser's local timezone
Select the session duration
Add your comments, if any
Click Submit
The member will receive an email and push notification to accept the booking
They have until 24 hours before the session start date and time to accept the booking on the app
Regular reminder emails and push notifications will be sent to them
If the member does not accept the booking before the deadline, the booking will be canceled automatically
Initiated bookings pending the member's acceptance will be shown on the Pending sub tab
Video guide
🚨 Important notes:
You can only initiate bookings with members you've previously had sessions with
You can only initiate bookings with a start date and time that is at least 24 hours away. Bookings initiated which are starting in less than 24 hours will be canceled automatically
Members can't accept multiple initiated bookings. They can only accept the sessions one at a time. Each session must be accepted individually after the prior session ends. This is in place to give the client flexibility in case they need to reschedule or cancel any session.