FAQ - Setting Up Your Organization
Hub access, organization details, member management and invite
14 articles
I can't log in to the Hub
What is a group code?
Why do I need to upload my organization logo?
Are there any other roles besides "Admin" and "Member"?
How many admins can I add for my organization?
I can't invite a member who has a personal email address
I want to change the role of a member to admin
I want to reactivate a member
I want to update a member's email address
I want to resend the invite to specific members
How do I bulk invite members?
My employees are not able to receive the email invitation
Can I know which employees have signed up?
Can I set the maximum number of counselling/coaching hours per employee to a number that is not available on the Hub?