MindFi

Getting started, account settings, and security

Member Account Management

Creating an Account

Personalizing Your App Experience

Getting Started

Edit your username, email address, profile pic, and demographic data

Editing Your Profile

Set Your Preferred App Language

Account Settings

Managing Your Password

Set up and log in with MFA, and recovery codes

Multi-Factor Authentication (MFA)

Deleting Your Account

Account Security

FAQ & Troubleshooting

Can't find the MindFi app on the app stores

[Android only] How can I install the Mobile App with an APK file?

I'm not sure if I have a group code

I did not enter the group code during sign up

FAQ - Getting Started

Changes not saved after editing my profile

I can't find the option that best represents me for the demographic data fields

I can't add a picture from my gallery as my profile pic

FAQ - Account Settings

I can't log in to my account

I'm not receiving the reset password email

I'm not receiving the account verification email

I received the account verification email when I did not request for it

FAQ - Account Security

Blog

Terms of Service

Webinars

Security

Privacy

Resources

Policies

MindFi App

MindFi Hub

Provider Portal

Find answers and get help from Intercom Support and Community Experts

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