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MindFi App
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Provider Portal
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MindFi App
MindFi Hub
Provider Portal
English
English
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Member Account Management
FAQ & Troubleshooting
FAQ & Troubleshooting
11 articles
FAQ - Getting Started
Mobile App installation, and group code
Can't find the MindFi app on the app stores
[Android only] How can I install the Mobile App with an APK file?
I'm not sure if I have a group code
I did not enter the group code during sign up
FAQ - Account Settings
Edit profile
Changes not saved after editing my profile
I can't find the option that best represents me for the demographic data fields
I can't add a picture from my gallery as my profile pic
FAQ - Account Security
Account access, and verification
I can't log in to my account
I'm not receiving the reset password email
I'm not receiving the account verification email
I received the account verification email when I did not request for it