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What happens when there are 0 credits or there are insufficient credits?

Updated over 2 months ago

If your credit card is up to date, we’ll automatically charge it whenever a member books a therapy or coaching session.

If your card details expire or become invalid, members will see an error message when trying to book a session, prompting them to contact their administrator.

For health talks, if your remaining credits don't fully cover the cost, you’ll just need to pay the remaining balance with your credit card.

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