Skip to main content

I joined the session after my Provider has marked it as a member no show

Updated over 2 weeks ago

Members are allowed a 15-minute grace period before being marked as a no show.

If you join the session after the 15-minute grace period and your Provider has already marked it as a member no show:

  • You may reach out to your Provider to check if they are still willing to conduct the session.

  • If your Provider is unable or unwilling to proceed, you will need to book another session once the current session has ended.

Did this answer your question?