During a Session
11 articles
Grace Period for SessionsHow soon to join, and how long to wait
Join a SessionLearn how to join a virtual session
FAQs & Troubleshooting - During a Session
Joining a session, tech setup, video call
[ERR 0002]: {Client} Failed to join room. ice connection failed
I'm stuck in the waiting room
I can't join the session
I can't see or hear my Provider in the video call
My Provider can't see or hear me in the video call
My Provider didn't show up for the session
Can I change or blur my background during a video call?
My Provider mistakenly marked a session as a member no show
I joined the session after my Provider has marked it as a member no show
