Therapy & Coaching Sessions
Book, manage, and join sessions
55 articles
- Emergency & Crisis Support DirectoryA list of emergency numbers, crisis hotlines, and support services by country
- Session Frequency Policy
- Single-Provider Care Policy
- Provider Access to Member Information
- Session Charges and Refund Policy for MembersCharges and refunds for cancellations, no shows and more
- Improper Use of the Platform for Therapy & Coaching SessionsUsing the MindFi platform correctly for a smooth experience
- Video session enablementIT configuration for seamless & smooth video calls
- Book a SessionBooking a virtual 1-1 therapy or coaching session with our Providers
- Reschedule a SessionLearn how to reschedule a session to accommodate your busy schedule
- Cancel a SessionLearn how to cancel a session when your plans change
- Chat with Your ProviderReach out to your therapist or coach for rescheduling or clarifications
- Check Your Tech SetupAllowing camera and microphone permissions, and checking your connection
- How Daylight Saving Time (DST) Affects Booking TimesUnderstanding DST and how it affects your booking times
- Book Follow-Up SessionsHave more sessions with your Provider or with a different Provider
- Request for a Session SlotLearn how you can find a suitable time for your next session with your Provider
- Manage Sessions Initiated by Your ProviderLearn how to accept or reject follow-up sessions initiated by your Provider
- Transitioning to a Different ProviderUnderstand how your care is transitioned seamlessly to a new Provider