This article is intended for:
đ˘ Admins (HRs)
After you have completed the Get Started checklist, you can configure the therapy access settings any time by going to Settings > Therapy Access
The settings that you have configured in the Get Started checklist will be reflected here.
To understand each of the different settings, refer to these articles:
If you have selected employee pays out of pocket in the 1st setting, then the other 2 settings will not be applicable and will be disabled.
Notes:
Organizations on the Basic plan can still sponsor counselling and coaching sessions, provided they have a valid payment method or sufficient credits in the organization's balance.
If there is no valid payment method and insufficient credits in the organization's balance, employees will not be able to book sponsored counselling and coaching sessions.
See Viewing and Buying Credits for more information about credits.