Once you've created your account on the MindFi App (Step 1), the next step is to submit your profile details and payment information so we can complete your onboarding.
Please refer to the email you received for the secure links to:
Submit your profile details (e.g. qualifications, documents)
Submit your bank information for payment
The bank account must be in the same currency as the currency of your session fee. E.g. If your session fee is in Japanese Yen, then please provide a bank account that receives Japanese Yen.
The currency of your bank account should also match the country where the bank is located. E.g. If you are paid in Japanese Yen, your bank account should be in Japan.
If you did not receive this email or are unsure about the links, feel free to contact us at [email protected] and we’ll be happy to help.
📝 Note:
The information you’ve submitted through the forms will be used strictly for internal purposes and is handled with the utmost confidentiality, in accordance with GDPR and ISO 27001 standards. You can learn more on our Security page.
Let us know once you have submitted the forms, so we can proceed to set up your profile. You will receive an email once it is, and you can then proceed to Step 2: Accessing the Provider Portal.
📝 Note:
We can't create your Provider Portal account until the above forms have been completed.