This article is intended for:
👤 Members (Employees)
🧑⚕️ Providers
This error typically indicates that the video call system is not able to establish a connection with your network. If you’re on a VPN, or work network, try disconnecting and refresh this page. We also recommend joining the session from a personal device and network.
Still not working? Contact your Provider/Member to continue your session on another platform.
