FAQ - Getting Started as a Provider
Access to the Provider Portal, profile, schedule and availability
16 articles
I am not able to log in to the Provider Portal
I want to terminate my agreement with MindFi
How do I view my Provider profile on the app?
How do I edit the info on my Provider profile?
Why is my profile showing as inactive on the Provider Portal Dashboard?
I want to reconnect my calendar
I want to switch from Outlook Calendar to Google Calendar or vice versa
I want to change the Google Calendar account connected to the Provider Portal
I want to change the Outlook Calendar account connected to the Provider Portal
How do I set my unavailability?
Why am I still receiving bookings after blocking my calendar?
There are available slots on my calendar, but they are not appearing on the Provider Portal Dashboard calendar preview
I've blocked my calendar, but can still see open slots on the Provider Portal Dashboard calendar preview
Does disconnecting my calendar block my availability?
How do I not get back-to-back bookings?
My location/timezone is not correct